Terms of Service

  1. GENERAL PROVISIONS
    1. The terms used in these Terms of Service mean:
      1. Terms of Service – these Terms of Service;
      2. RiskBite – RiskBite spółka z ograniczoną odpowiedzialnością (limited liability company) with its registered seat in Warsaw, address: ul. Puławska 2B, 02-566 Warsaw, entered into the register of entrepreneurs of the National Court Register kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Commercial Division of the National Court Register, under KRS number 0000795549, tax identification number (NIP): 5213871595, statistical number (REGON): 383911905, of authorized share capital amounting to PLN 5 000;
      3. Website – www.riskbite.com;
      4. Services – services provided by RiskBite via the Website based on the Terms of Service;
      5. User – every person using the Website.
    2. These Terms of Service set out the rules for using the Website and the Services provided electronically by RiskBite via the Website.
  2. RULES FOR USING THE WEBSITE
    1. By entering the Website and starting to use the Services provided by the Website, the User confirms that he has read these Terms of Service and confirms that he accepts these Terms of Service.
    2. The User is obliged to comply with these Terms of Service upon starting to use the Website. If the User does not agree to these Terms of Service, he or she should immediately stop using the Website.
    3. Using the Website is free of charge and does not require the installation of additional software.
    4. Browsing the Website is done anonymously.
    5. The User is obliged to use the Website in a manner consistent with the law and good practices, respecting the rights and personal rights of third parties.
    6. The User is entitled to use the Website resources only for his or her own personal use. This means in particular that with respect to data and any other materials contained in the Website’s resources, both those that are protected under copyright law and those that are not, it is not permissible to use the above materials for the purpose of conducting business by the User.
    7. Using the Website requires meeting the following technical conditions:
      1. having access to a computer or other device with an operating system that supports popular web browsers,
      2. access to the Internet,
      3. cookie and javascript support enabled,
      4. in order to be active on the Website via e-mail, the User is required to have an active and correctly configured e-mail account.
    8. RiskBite takes care of and protects the personal data of the User in accordance with the principles set out in the Privacy Policy.
    9. The Website uses cookies. The rules for the RiskBite’s use of the cookies of the User are set out in the Privacy Policy.
  3. CONCLUSION AND TERMINATION OF THE AGREEMENT FOR THE PROVISION OF ELECTRONIC SERVICES
    1. The contract for the provision of electronic services is concluded when the User starts using the Services available on the Website and is terminated when the User stops using them.
    2. As part of the provision of services under the Terms of Service, RiskBite allows the User to browse the Website free of charge, including information about the activities of RiskBite and entities cooperating with RiskBite.
    3. The content posted on the Website is for informational purposes only and does not constitute an offer within the meaning of the provisions of the Civil Code, unless otherwise expressly stated in the content of the Website.
    4. RiskBite reserves the right to make changes to the Website, including changes to the content of the Website.
    5. All rights to the content provided by RiskBite (including copyrights and trademarks) are vested in RiskBite or entities cooperating with RiskBite.
    6. It is unacceptable for the User to use the Website in a way that allows or is intended to gain unauthorized access to the RiskBite IT system, introduce malware or illegal content into it or prevent the proper operation of the Website.
  4. COMPLAINT PROCEDURE
    1. The User has the right to submit a complaint in connection with incorrect operation of the Website.
    2. The User may submit a complaint in one of the following ways:
      1. in writing – by post to the following address: ul. Puławska 2B, 02-566 Warsaw, or
      2. in electronic form by sending an e-mail to: contact@riskbite.com.
    3. The complaint will be considered immediately, but no later than 30 days from the date of its receipt by RiskBite.
    4. In complicated cases, RiskBite may extend the deadline for considering complaints.
    5. The User is informed before the expiry of the 30-day period about the reason for extending the deadline for considering the complaint and the expected response time, which cannot in any case be longer than 60 days from the date of receipt of the complaint.
    6. RiskBite considers the complaint and provides the User with a response in paper form or via another durable information medium. The response can only be delivered by email upon request by the User.
  5. FINAL PROVISIONS
    1. RiskBite makes the Terms of Service available on the Website.
    2. RiskBite reserves the right to change the content of the Terms of Service for important reasons, in particular in the case of:
      1. changes in legal provisions affecting the content of the Terms of Service,
      2. changes of the RiskBite’s identifying data,
      3. changes in RiskBite’s business,
      4. changes in the scope of services provided by RiskBite,
      5. technical or technological changes in the functioning of the Website,
    3. RiskBite will make available the amended Terms of Service on the Website. Changes to these Terms of Service come into force from the date of their publication on the Website and apply to the User who have started using the Services after that date.
    4. Any disputes arising from the use of the Website that are not resolved amicably shall be resolved by a local court of competent jurisdiction.
    5. The User may also, in order to resolve a dispute, use the “European Platform for Online Dispute Resolution” (“ODR Platform”) established by the European Commission. The ODR platform is an interactive website enabling online out-of-court resolution of disputes regarding contractual obligations arising from online sales contracts or contracts for the provision of services concluded by consumers residing in the European Union and entrepreneurs based in the European Union. The ODR platform is available at http://ec.europa.eu/odr/.
    6. The law applicable to the rights and obligations regarding the use of the Website is Polish law.

These Terms of Service are valid from June 1, 2024.